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Digital transformation or DX refers to the process of integrating digital changes or technology in different areas of businesses to reach peak digital maturity. In simpler terms, it’s the process of companies going paperless while leaning and depending more on technology. Digital transformation is made to increase work and employee productivity and efficiency while also developing service and product delivery to customers to achieve customer satisfaction. There are a lot of digital transformation examples out in the world today like tech tools to help you and your company run things smoothly.
Meanwhile, the software industry is a small portion of the entirety of computer programming. This sector focuses more on developing, maintaining, and publishing softwares that will be helpful to all businesses. Aside from those mentioned, the software industry can also provide services like backing up or recovering data, training, consulting, documentation, and a lot more. With that, how are you then supposed to know which is which? Or what could be the impacts of digital transformation on the software industry? Are they even alike?
Digital transformation is a process, while the software industry is a sector which focuses on creating and developing softwares for digital transformation. Basically, digital transformation solely relies on software for its functionality. Without the software industry, then there’d also be no digital transformation! The software industry and digital transformation go hand-in-hand, one without the other simply cannot perform well. To keep you even more informed, here’s a list of a few impacts of digital transformation on the software industry:
Increasing Importance of Software
Since digital transformation requires the utilization of softwares, there’s added importance to software programs and applications today more than ever. Before, softwares were just ordinary tools needed in technology. But now, software has become more than that. Without the software industry, there would be no digital transformation in the first place. You see, digital transformation solely relies on the industry; that’s why it’s called digital transformation. Softwares are needed to calibrate and startup the concept. The software industry is what runs and pushes DX forward.
Since digital transformation’s primary goal is to increase work and employee efficiency and productivity, softwares need to be enhanced and developed in such a way that’ll provide utmost service not only to companies but to its customers as well. The software industry continuously improves different types of software, like programs and applications, to enable businesses pushing forward digital transformation reach peak digital maturity and become more globally competent digital-wise.
More People are Encouraged to Utilize Softwares
Since a lot of companies [and individuals] push digital transformation forward today, more and more people are forced, or rather, encouraged to make use of the different software applications. Why? Because if not, they’ll be the ones suffering in the long run. Technology today is quick when it comes to enhancement and development, and people who neglect these changes are going to have a hard time keeping up. In today’s fast-paced world, digital transformation incorporated with software applications is one of the best options, if not the best.
For example, in the case of Grab and taxi drivers. More people today prefer using Grab because of the convenience it brings. On the other hand, taxi drivers are having a hard time earning and getting passengers because of their lead competitor. With that, more taxi drivers today familiarize themselves with software applications that will help them generate more income and passengers, just like what Grab does. So you see, there are digital transformation and software involvement even just for a single person.
Pushing digital transformation forward in today’s modern world also requires constant development of IT software programs and applications. With that, designing software application and programs to improve the quality of customer experience and employee engagement is also continually improving.