As researchers on the Android team, we spend a lot of time out in the world, listening to our users. To do our best work, we leave our passions behind. Objectivity is key. But it’s hard not to develop empathy, especially when you start to notice that not everything about people’s experience with technology is positive.
As early as 2015, we noticed that increasingly, people we talked to were raising a flag about how distracting notifications on mobile devices can be. So we started thinking a lot about the role of notifications on people’s phones, and how we could build a better experience to help peopl…
Android
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