For real estate, the ability to rapidly respond and make data-driven decisions is the key foundation you need in today’s fast-paced, intense, competitive world of real estate. Real estate pros need to know how to effectively monitor and track KPIs and identify what is happening in the markets so they can respond with sales and marketing strategies.
With its complex and robust reporting functionality, Salesforce CRM is an ideal platform for these key objectives. Real estate teams can utilize powerful reporting enhancements to gain insights into their operational essence, find inefficiencies, and provide massive revenue and market share increases.
In this article, we explore the intricate Salesforce reporting aspects of real estate KPI tracking, including how to extract value from your data, strategies, and actual use cases for insight-led growth enabled by the power of numbers for real estate professionals.
Maximizing Salesforce Reporting to Fuel Real Estate Success
- Salesforce Reporting Tools: Reporting on Salesforce is not as simple as creating pretty data.
- They provide a robust offering for real estate pros to design custom reports, pull in big data sets, and discover meaningful insights.
- In the current real estate market, it is also highly crucial that we have systems with systems know-how about how to talk with each other.
- The great bulk of real estate companies need systems that are integrated with their property management software.
- That is where the property management data ideally syncs into Salesforce, and services like Yardi Salesforce Integration are helpful.
Salesforce Reporting Features of Interest to Real Estate KPIs:
1. Custom Report Types: Dimension-specific metrics and workflow insights
- Custom report types are the core of Salesforce reporting’s out-of-the-box feature, by which users can build reports based on some concrete relationship between objects in a CRM.
- This creates a scenario in real estate, which means the professionals can develop personalized reports that epitomize all their customized workflows and data structures.
- For example, a custom report type (say “Performance”) can have fields from the “Properties,” use “Lead” and “Opportunities” objects, and enable you to monitor how properties with specific performance with lead conversion and close time.
- This is extremely helpful when complemented with data from property management software through services like Yardi Integration Services.
Pros: highly customized reports that perfectly fit estate-specific workflows and complex data relationships, ensuring relevant and actionable insights.
Example: Monitor the conversion rate from leads and what type of listing or property listing a lead originated from to have specific marketing/sales initiatives flowing from that.
2. Matrix reports: Analysis across dimensions for trend scouting
- Matrix reports provide the real estate industry with a robust way to compare data from two independent dimensions, allowing still-cross analysis to see which trends in the real estate market may be identified better than by looking at many types of reports.
- For instance, a matrix report could be used to evaluate Property/Geo sales performance at the granular level and determine the system of markets.
Pro: Cross-dimensional data analytics to identify trends and patterns of all variables.
Example: The Awesome Use Case involves analyzing sales performance by property type and region to find the top-performing subsets of markets, which can support decision-making regarding future strategic expansion.
3. Combined Reports: Merging with Consolidated Data for Analysis
- Joined Reports enable data aggregation across different report types to develop a unified view report that provides insight into real estate operations.
- The feature comes in handy, especially when obtaining data from various sources, such as property listing campaigns and sales transaction data.
Pro: It offers a one-stop hub of multiple data sources to make the analysis of real estate operations easier and more comprehensive.
Example: Merge the data from marketing campaigns and sales transactions to assign ALL the correct values for the campaign alongside its ROI (return on investment).
4. Based On Bucket Fields: Structured data categorization for better insight
- Bucket fields allow us to tag data using specific criteria, which makes data analysis and reporting much easier.
- For example, real estate professionals can build bucket fields to group properties by price range, square footage, and so on.
Pro: It helps data classification and makes analysis and reporting of the segmented data easy by forming them into subsets.
Example: By dividing properties into price segments to analyze the market on a narrow basis and target marketing accordingly.
5. Summarize Formulas: Converting Calculated Metrics into Feasible Business Intelligence
- Summary formulas let you analyze the report data and generate strategic, actionable insights/metrics that drive decisions.
For Example, Summary formulas allow the calculation of averages of the number of days on the market in each region. Commercial property owners provide quick insight into market liquidity and sales velocity in real estate professional use.
Pro: Instructs custom metric calculations that deliver actionable insights from the report data.
Example: Get average time to close deals time by property type so leading sales strategies and negotiation
6. Dashboard for real-time Key Performance Indicators Visualization
- Dashboards are a dynamic means of providing powerful and engaging visualization of secondary real estate KPIs, allowing professionals to check their status in one go.
- Dashboards are charts, graphs, and tables all rolled into one that provides real estate operations with a clear view.
Pros: Real-time visualization of the top performance indicators provides quick insight and enables advanced performance monitoring.
Example: Build a dashboard to see metrics like lead conversion rates, sales pipeline numbers, and average days on the market, which will give a complete view of sales performance.
7. Automated Scheduled reports and Subscriptions delivering Real-time insight
- Aggregating Scheduled Reports and Subscriptions: Publish the most critical reports regularly and provide stakeholders with report access in a timely manner.
- Reports can be scheduled to be sent automatically; users can subscribe, and they will be notified when the data changes.
Pro: It automates the process of sending reports and updates to stakeholders in a timely manner, so they are not without information.
Example: Getting Sales reps’ sales performance weekly to the management team through reports, providing updates, and deciding.
Top KPIs to Monitor in Real Estate:
- Lead To Conversion: Provides an insight into how well their lead generation and lead conversion are working.
- Average days at the market: Indicates market liquidity and sales velocity.
- Velocity for sales pipeline: Tracks how fast and efficiently the sales process progresses.
- Property listing performance: Measures the performance and success of property marketing and listing strategies
- Agent Performance: To evaluate the agents’ engagement and effectiveness.
- Market share: A measure of how well you rank against the competition.
Conclusion:
Individual real estate agents can have an enormous advantage over the competition because they know and use advanced Salesforce reporting in today’s fast-paced market. With these powerful instruments, a team can closely manage an assortment of KPIs and perform market trends analysis down to the nitty gritty while coming up with revenue-generating, data-driven decisions for market leadership. Taken together with Yardi Integration Services (as well as other advanced reporting features and systems integration), it is a must for real estate companies to have the latest digital solutions in this day and age.