Why Customer Success is Important for your SaaS startup

customer success

Customer success in Saas is the most rising strategy that helps to boost up revenues, satisfy customer needs & requirements, most importantly reduce churn. A logical and effective strategy of customer success is a crucial ingredient for SaaS companies. So to know why customer success is significant in SaaS, just keep reading this article. There is a bit difference between customer success and customer support first one is proactive ad second in reactive. Customer success procedure means diagnosing problems and … Read more